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Cookie Policy

Last updated: December 25, 2024

This Cookie Policy explains how RoamFree ("we," "us," or "our") uses cookies and similar tracking technologies on our website and mobile applications (collectively, the "Service"). This policy should be read in conjunction with our Privacy Policy.

By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should disable cookies in your browser settings or refrain from using our Service.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow a website to recognize your device and store some information about your preferences or past actions. This enables websites to remember your settings, keep you logged in, and provide a more personalized experience.

We also use similar technologies such as web beacons, pixel tags, and local storage, which function similarly to cookies and are covered by this Cookie Policy.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are strictly necessary for the Service to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are essential for the Service to work.

Examples:

  • Authentication cookies to keep you logged in
  • Security cookies to prevent fraud and protect against unauthorized access
  • Session cookies to maintain your session state
  • Load balancing cookies to distribute traffic

2.2 Functional Cookies

These cookies enable the Service to provide enhanced functionality and personalization. They remember your preferences and choices (such as language, region, or font size) to provide a more personalized experience.

Examples:

  • Language preference cookies
  • Currency selection cookies
  • User interface customization cookies
  • Remember me functionality

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve the Service's performance and user experience.

Examples:

  • Google Analytics cookies to track page views and user behavior
  • Performance monitoring cookies
  • Error tracking cookies
  • User flow analysis cookies

2.4 Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They also help measure the effectiveness of advertising campaigns. These cookies require your consent.

Examples:

  • Advertising network cookies
  • Retargeting cookies
  • Social media tracking pixels
  • Conversion tracking cookies

2.5 Session vs. Persistent Cookies

Session Cookies: These are temporary cookies that are deleted when you close your browser. They are used to maintain your session while you navigate the Service.

Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and settings across multiple visits.

3. Purpose of Cookies

We use cookies for the following purposes:

  • Authentication and Security: To verify your identity, keep you logged in, and protect against unauthorized access
  • Service Functionality: To enable core features of the Service, such as shopping cart functionality and order processing
  • Performance and Analytics: To understand how users interact with our Service and improve its performance
  • Personalization: To remember your preferences and provide a customized experience
  • Marketing: To deliver relevant advertisements and measure campaign effectiveness (with your consent)
  • Fraud Prevention: To detect and prevent fraudulent activity

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality. These third parties may set their own cookies on your device.

4.1 Analytics Providers

We use analytics services such as Google Analytics to understand how visitors use our Service. These services may use cookies to collect information about your use of the Service.

Google Analytics:

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information such as how often users visit our Service, what pages they visit, and what other sites they used prior to visiting.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Payment Processors

Our payment processing partners (such as Stripe and PayPal) may set cookies to process payments securely and prevent fraud.

4.3 Advertising Partners

We may work with advertising partners who use cookies to deliver targeted advertisements and measure campaign effectiveness. These cookies require your consent.

4.4 Social Media Platforms

Our Service may include social media features (such as share buttons) that may set cookies from social media platforms like Facebook, Twitter, or LinkedIn.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted.

We do not currently respond to DNT browser signals or mechanisms. However, you can control cookies through your browser settings as described above.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated Cookie Policy on this page
  • Updating the "Last updated" date
  • Displaying a prominent notice on our Service (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Cookie Details

Below is a detailed list of cookies we use on our Service:

Cookie NamePurposeTypeDuration
session_idMaintains user sessionEssentialSession
auth_tokenUser authenticationEssential30 days
languageStores language preferenceFunctional1 year
_gaGoogle AnalyticsAnalytics2 years
_gidGoogle AnalyticsAnalytics24 hours

Note: This is a sample table. Please update with your actual cookies and their purposes.

This Cookie Policy is effective as of December 25, 2024 and applies to all users of the RoamFree Service.